Join our Team
Paradise Garage is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. Our industry has traditionally lacked in including women, people of color and LGBTQ people in the workplace. We believe these communities need to be better represented in the bike world. We encourage and invite applications from people with these identities or who are members of unrepresented communities.
LEAD BICYCLE MECHANIC Full-Time including at least 1 weekend day.
The Lead Mechanic is responsible for independently completing scheduled work orders in a busy service department. This position may also include some service writing for bikes that are being checked-in for service as well as some on-the-spot walk-in repairs. The lead mechanic may also have some supervisory role in mentoring newer service techs.
-Training and experience as a professional bicycle mechanic
-Experience and high level of proficiency in working on a variety of current and vintage road, gravel, mountain and hybrid bikes
-Specific skills preferred include wheel-building, suspension service, brake bleeds, tubeless setup, and ability to completely overhaul and rebuild a bike
-Experience building customer relationships
-Honest, personable, self-driven
SALES TEAM LEADERS Full-Time & Part-Time -at least 1 weekend day
We're looking for someone who loves meeting new people and enjoys helping others meet their goals. This in an active, engaging people-centered position. As a part of our team, you will work with customers who depend on you to have the knowledge and experience to help them make the best decision to meet their cycling goals.
Experience and interest in bicycle retail is desired, but a drive to make strong customer relationships and continually learn about products is required.
SERVICE WRITER Full-Time
This position requires experience and knowledge working on a wide range of bicycles -from vintage to the most recent technology. As a Service Writer you will help customers identify and plan for the service needed on their bike. You will be a first point of contact for service customers, which will require the following skills:
- Listen to their needs
- Complete a professional evaluation of the bicycle repair needs while talking with customer
- Use our system to create a plan for service
- Schedule the service and communicate expectations with customer
- Write precise and complete notes to enable mechanic to provide exact services
- Maintain and demonstrate a high level of knowledge of bicycle mechanics, repair options, best practices and part replacement options
- Communicate via text and phone with service customers
This position will be identifying needs, writing up service plans and managing the schedule as part of a team; serving as a source of bike industry knowledge. It is often fun and rewarding to work with our awesome customers. It is also fast-paced and requires an ability to maintain organization.
SERVICE TECH Part-Time or Full-Time
Bicycle Service Technicians will have experience building bikes and doing basic repairs. The position will include building new bikes out of the box as well as completing basic tuneups, flat repairs, installing new accessories. Knowledge of bicycle mechanics and current industry parts and products is required.
BIKE BUILDER Part-Time
Build new bikes out of the box; Requires some bike mechanic knowledge and a desire to learn and build professional skill. This position may also be responsible for flat repairs and accessory installations.
Benefits include Healthcare & PTO (F/T), Industry training, and pro-deals.
Paradise Garage is passionate about both people and bicycles. We are growing our team and looking for energetic sales staff and talented bicycle mechanics for part time and full time positions. Our team provides an exceptional bicycle retail experience to each and every person who visits us for their cycling needs - from outfitting a multi-day dream adventure to maintaining a well-loved daily commuter.
If you enjoy working with people and have a passion for all bicycles we'd love to hear from you! Please use the button above to fill out an application.